Buzz Quad Support Service [Support: Email Only]
Need Help With your Quad ?
At Buzz Hobbies our pricing model is geared at the experienced user and unfortunatly we can't spend a lot of time with each customer to diagnose faults or to help you get that cheap one you bought off banggood flying right.
We do understand that not everyone is an expert from the start, that's why we offer support plans should you need a little assistance to get your quad flying just right.
The cheapest option is Email only support
with this option we will endevour to help you via email, you will be required to send videos / pictures of the issue to help us understand the issue.
The next level support is Telephone and email support.
we first ask that you send as much information about the issue and we will arrange a call back at a time that suits both parties
we also offer Video skype calls to help diagnose the issue sooner.
If you are based in Perth we also offer an in person support service where we can help with an issue that is beyond email or phone support
we can also help with soldering.(this is by invitation only - please only select this option if you have been directed to by one of the buzz staff members.)
We won't leave you out in the cold with regular support - This is for the times when the basic help isnt enough
Time = $$$ & we have to pay the bills aswell.